Shipping Info
At HempExtracts.org, we are committed to delivering your order with speed, safety, and transparency.
Shipping Locations and Fees
We currently offer FREE shipping across the United Kingdom and European Union.
Liability for Seizures and Compliance
While we ensure the safe and legal delivery of all products, HempExtracts.org cannot be held responsible for any seizures, confiscations, or legal consequences arising from non-compliance with local laws or regulations. It is the responsibility of customers to research and comply with applicable laws regarding the importation of hemp-derived products.
Shipping Insurance
All shipments from HempExtracts.org are insured against courier-verified losses and shipping damage. If an issue arises during transit, we will work with the courier to resolve the matter and ensure any eligible damages are compensated.
Shipping Times
We aim to deliver within 14 days maximum, though most regions will receive their shipments in under 7 days. Express shipping services are used whenever possible to provide fast, reliable delivery.
Tracking
Once your order is dispatched, you will receive tracking information via email, allowing you to monitor the status of your shipment. If you need assistance with tracking, our customer service team is available to help.
Shipping Restrictions
We currently only ship to the United Kingdom and European Union.
Customer Responsibilities
Please ensure that your shipping details are accurate when completing your purchase, as incorrect information can lead to delays or non-delivery. In the case of delivery issues, such as customs inquiries or failed delivery attempts, we may contact you directly to resolve the situation.
Unforeseen Delays
Although we strive to ensure timely delivery, shipping times may occasionally be affected by circumstances beyond our control, such as severe weather, customs delays, or global events. We appreciate your understanding and will keep you updated on any changes to your expected delivery time.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to our customer service team at info@hempextracts.org. We’re here to assist you.
