Returns Policy
All sales are final and non-refundable due to the perishable nature of the products we sell. Our ingredients are raw industrial hemp products that require careful handling and storage. Once the products leave our warehouse, we cannot guarantee the proper storage or treatment of the products during transit or after receipt, which may affect their quality.
We take great care in thoroughly testing and quality controlling all shipments to ensure that they meet our high standards before leaving our warehouse. However, once the products are in transit or received by the customer, we are not responsible for their handling, storage, or any adverse effects that may occur.
To assist you in making an informed decision, we offer subsidized sample-sized products. These samples allow you to test the quality of our products before committing to a larger wholesale order. We strongly encourage all customers to first purchase samples to ensure the products meet your specific needs.
In the event of a faulty or damaged product received due to our error, we will work with you to resolve the issue. Please contact us immediately upon receipt of the product if there are any concerns regarding product condition, and we will assist you in addressing the situation.
Sample Products Disclaimer: Sample products are provided for evaluation purposes only. Sample products are not eligible for returns, refunds, or exchanges.
By purchasing from this site, you acknowledge and accept that all sales are final and non-refundable. You are fully responsible for the proper storage, handling, and treatment of the products upon receipt.
This returns policy is subject to local consumer protection laws.