Shipping Info
At HempExtracts.org, we are committed to delivering your order with speed, safety, and transparency. Our products are stored across strategically located warehouses in the United States, the United Kingdom, and the European Union. The warehouse from which your order will ship depends on the cannabinoids present in the products. You can find full details of the warehouse location on each product page.
Shipping Locations and Fees
We currently offer shipping to the United States, United Kingdom, and European Union. Shipping fees and potential import duties may apply based on the origin and destination of the shipment. The specific location of each product’s warehouse is clearly displayed on the product page, allowing you to review shipping details before placing your order. Customers are responsible for any import fees, tariffs, or charges required by their local customs office.
For countries where cannabis is legal (e.g., Canada), shipments can be made with the correct import licenses and authorizations. Customers must ensure they have the necessary documentation to receive hemp-derived products.
Liability for Seizures and Compliance
While we ensure the safe and legal delivery of all products, HempExtracts.org cannot be held responsible for any seizures, confiscations, or legal consequences arising from non-compliance with local laws or regulations. It is the responsibility of customers to research and comply with applicable laws regarding the importation of hemp-derived products.
Shipping Insurance
All shipments from HempExtracts.org are fully insured against courier-verified losses and shipping damage. If an issue arises during transit, we will work with the courier to resolve the matter and ensure any eligible damages are compensated.
Shipping Times
We aim to deliver worldwide within 14 days, though most regions will receive their shipments in under 7 days. Shipping times will depend on the warehouse location and the destination address. Express shipping services are used whenever possible to provide fast, reliable delivery.
Tracking
Once your order is dispatched, you will receive tracking information via email, allowing you to monitor the status of your shipment. If you need assistance with tracking, our customer service team is available to help.
Shipping Restrictions
Due to varying legal regulations, we currently only ship to the United States, United Kingdom, and European Union. For countries where cannabis is legal, including Canada, we can ship if the correct import licenses and authorizations are provided by the customer. Please contact us prior to placing an order if you are located in a country outside of the EU, UK, or US to confirm the necessary requirements.
Customer Responsibilities
Please ensure that your shipping details are accurate when completing your purchase, as incorrect information can lead to delays or non-delivery. In the case of delivery issues, such as customs inquiries or failed delivery attempts, we may contact you directly to resolve the situation.
Unforeseen Delays
Although we strive to ensure timely delivery, shipping times may occasionally be affected by circumstances beyond our control, such as severe weather, customs delays, or global events. We appreciate your understanding and will keep you updated on any changes to your expected delivery time.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to our customer service team at info@hempextracts.org. We’re here to assist you.
